Answering your frequently asked questions
We've gathered links to videos that answer the most common questions we're asked at the hearing clinics.
We hope this helps provide a quick and easy resource for you. We've organized the links by brand - simply scroll down until you see the information you need.
OTICON
Replace your Oticon wax filter. Here's how.
Replace your Oticon dome. Here's how.
Pair your Oticon OPN hearing aids with a smartphone (iPhone and Android). Here's how.
Pair your Oticon OPN hearing aids with the ConnectClip remote microphone/Bluetooth transmitter. Here's how.
Oticon Bluetooth/ConnectClip Bluetooth pairing information. Find out more.
Pair your Oticon OPN hearing aids to your TV adaptor and remote control. Here's how.
PHONAK
Replace the CeruShield disk wax filter on Phonak Marvel & Paradise hearing aids. Here's how.
Replace the CeruStop wax filter on a custom earpiece. Here's how.
Pair Phonak Marvel hearing aids to an iPhone. Here's how.
Pair Phonak Marvel hearing aids to an Android phone. Here's how.
Connect the Phonak TV Connector to your television. Here's how.
How do I know if my hearing aids are paired to the Phonak TV Connector? Find out.
General FAQs and tips and tricks for using Phonak Marvel hearing aids. Find out more.
RESOUND
Pair ReSound Quattro & More with iPhone & Smart 3D app. Here's how.
ReSound Smart 3D app video guides. Watch here.
SIGNIA
Pair your Signia hearing aids to an iPhone. Here's how.
Change a wax filter on a Signia behind-the-ear hearing aid. Here's how.
Pair your hearing aids to the Signia StreamLine TV connector. Here's how.
UNITRON
Replace the wax filter on the Unitron Moxi family hearing aids. Here's how.
Pair rechargeable Unitron hearing aids to an iPhone. Here's how.
Pair rechargeable Unitron hearing aids to an Android phone. Here's how.
Pair Unitron Moxi hearing aids to an Android phone. Here's how.
Pair Unitron Moxi family hearing aids to an iPhone. Here's how.
Set up the Unitron Remote Plus app with an iPhone. Here's how.
Set up the Unitron Remote Plus app with an Android phone. Here's how.
WIDEX
Replace the wax filter on Widex hearing aids. Here's how.
Replace the wax filter on Widex custom hearing aids. Here's how.
Replace your wax guard – Widex behind-the-ear models. Here's how.
Replace your wax guard – Widex custom hearing aids. Here's how.
How do I use the Widex Moment app? Find out.
Pair Widex Beyond/Evoke/Moment hearing aids to Apple devices. Here's how.
Pair Widex Beyond/Evoke/Moment hearing aids to an Android phone. Here's how.
Widex Moment frequently asked questions. Find out more.
If you still have questions please contact us:
Broadmead Hearing Clinic: 250-479-2969
Oak Bay Hearing Clinic: 250-479-2921