Answering your frequently asked questions
We’ve gathered links to videos that answer the most common questions we’re asked at the hearing clinics.
We hope this helps provide a quick and easy resource for you. We’ve organized the links by brand – simply scroll down until you see the information you need.
OTICON
Replace your Oticon wax filter.
Pair your Oticon hearing aids with a smartphone (iPhone and Android).
Pair your Oticon OPN hearing aids with the ConnectClip remote microphone/Bluetooth transmitter.
RESOUND
Pair your ReSound hearing aids with your phone & Smart 3D app.
ReSound Smart 3D app video guides. Watch here.
SIGNIA
Watch this video to pair your Signia hearing aids to an iPhone.
Change a wax filter on a Signia behind-the-ear hearing aid. Here’s how.
Pair your hearing aids to the Signia StreamLine TV connector. Here’s how.
UNITRON
Replace the wax filter on the Unitron Moxi hearing aids.
Pair rechargeable Unitron hearing aids to an iPhone.
Pair rechargeable Unitron hearing aids to an Android phone.
Pair Unitron Moxi hearing aids to an Android phone. Here’s how.
Pair Unitron Moxi family hearing aids to an iPhone. Here’s how.
Set up the Unitron Remote Plus app with an iPhone.
Set up the Unitron Remote Plus app with an Android phone.
WIDEX
Replace the wax filter on Widex hearing aids.
Replace the wax filter on Widex custom hearing aids.
Replace your wax guard – Widex behind-the-ear models.
Pair Widex hearing aids to an Android phone. Here’s how.
Widex Moment frequently asked questions. Find out more.
If you still have questions please send us an email, or call one of our clinics:
Broadmead: 250-479-2969
Oak Bay: 250-479-2921
Colwood: 778-430-5834
If you ever come across a helpful link or video, please share it with us! We are always working on finding as many resources as possible.