Dr. Wright's Blog

Hearing Aids and Telephones

“I have trouble hearing on the phone, will hearing aids help me?”

YES!  Certain hearing aid styles, such as the completely in the ear style have the microphone down in the ear canal which requires no special features for using the phone.  Telecoils can also be put into the hearing aid which uses the electromagnetic energy from the phone to couple to the hearing aid to pick up the signal directly.  This feature can be used without the microphone on the hearing aid thereby eliminating feedback that can sometimes be heard on the phone.

Some hearing aids are now equipped with Bluetooth technology which is a huge leap for hearing aid users and cell phones.  Cell phones can sometimes cause interference with hearing aids causing buzzing or crackling sounds, however each cell phone manufacturer is required by law to provide hearing aid compatible phones.

Telus is providing a new service called Visual Voice mail.  They describe it as:

“Don’t worry about missing important messages when you are unable to answer your phone. With TELUS Visual Voice Mail, there’s no need to dial in to pick up your messages, you just read them on screen.

Read it instead of listening to it. Visual Voice Mail converts your voice mail messages to text and delivers them straight to you as SMS or email within minutes. The converted message will include the phone number of the caller embedded in the text.  Keep record of your voice mail.You can view all of your messages in one convenient inbox and have a visual record of who called and what they said. ”Telus provides this service for a monthly fee of $7.50. However it is currently being offered for a free 30 day trial.” 

There are also captioning telephones which display text with the incoming call.  The Canadian Hard of Hearing Association is working hard to bring this technology to Canada.  See http://www.captel.com 

There are also a variety of amplified telephone solutions for people who have difficulty hearing on the telephone. If you have difficulties hearing on the telephone, however, chances are you’re having difficulty in other areas as well and an amplified telephone may not serve all your hearing needs.


Did you HEAR the news!

Our Oak Bay hearing clinic grand opening is February 17, 2011.

To celebrate the opening of Oak Bay Hearing Clinic, we invite you to our Open House on Thursday, February 17, from 1pm – 5pm. Refreshments will be served, and you can ask questions about hearing loss correction and prevention, browse the selection, and enter to win a customized set of ear moulds—a slick way to get the most personalized fit for a bluetooth, or to enjoy comfy ear protection while swimming, sleeping, travelling, or practicing music.

The open house will be fun as I know all the neighbours. It’s so exciting for me, to be right on the street, offering something more visible and accessible. I want to build bridges, so that more people who are suffering from hearing loss will get the correction they need to enjoy life more fully.


I am very excited and grateful for the chance to blog about all things hearing.  We have revamped our website to include our new location on Oak Bay Avenue.  It was always our intention to open two clinics, the issue was only when.  The timing seemed perfect when we met Alison Love, who is an excellent Audiologist who joined our team in September 2010.

Our new clinic will offer the same services as our Broadmead location and I will be working in the Oak Bay clinic on Monday, Thursdays and Fridays to start.  We will have an expanded selection of Assistive Listening Devices as the loction is a more retail feel right "on the ave".

If you are reading this and are a current client, please let us know if the Oak Bay clinic will be more convienent for you to access.  Of course, you can go to either clinic whenever you have an issue with your hearing aids or need your hearing retested.

I look forward to blogging in the future about advancements in research on hearing loss as well as new technology that is being introduced.   We attend training seminars regularly, so to blog about those will be of interest I hope.

Keep checking back.