Dr. Wright's Blog

Fitting Appointment

So you’ve had your Hearing Evaluation appointment and with the Audiologist’s help you’ve decided on the right kind of hearing aids to purchase and they’ve been ordered. The next step is your Fitting Appointment which is usually booked the week after your evaluation appointment and is about an hour long.

This is what you can expect when you come to one of our clinics for your fitting appointment.

The Audiologist will start by explaining the process to you and begin by inspecting your ear canals to ensure they are clear. Your hearing instruments will then be connected to the computer so the Audiologist can make acoustic adjustments during the fitting.

She will then put a small microphone down your ear canal which will measure the output of the sound as it reaches your eardrum. This is done to get your Real Ear Measurement. Your new hearing instrument will then be placed on top of this microphone and the hearing instruments will be turned on. At this point, there will be a variety of speech signals presented from the Real Ear Measure machine that will allow the Audiologist to adjust the hearing aids in such a way that we can ensure the right amount of volume is presented at each frequency. An important part of this measurement is ensuring sound does not exceed your loudness tolerance levels.

Once the Real Ear Measurements are completed, the Audiologist will talk with you about your first impressions of the sound. It is likely that the Audiologist will turn the overall volume down a bit so as not to overwhelm you with sound at the first fitting. Most people lose their hearing gradually, so it’s easier to adjust the sound higher in stages.

When the sound levels have been set to a comfortable level for you, the instruments will be removed from your ears and the Audiologist will go over the following:

  • Battery insertion and use
  • Care and cleaning of the hearing instruments
  • How to properly insert and remove
  • Operation of the volume control and program buttons
  • Operation of the remote control (if applicable)
  • How to use them on the phone
  • What to do with them when they’re not in use
  • Counselling on the directional microphones and their function
  • What to expect in the first few days and weeks
  • Connecting the instruments to any Bluetooth accessories such as TV’s or cell phones
  • Will review the instruction booklet that comes with the hearing instruments.

Once you are comfortable with the use of your hearing instruments, we will go over information on the warranty as well as the 90 day trial period.

At this point of your appointment, you will see Devon, Diane or Tracy at the front desk to book your follow up appointment which is generally booked around two weeks after the fitting appointment.

Check back next week as I'll be explaining what happens at the follow up appointment!

The Process

Booking an appointment for a hearing evaluation is the first step, but it's a step that can be a bit intimidating for many people. Because of this, I want to explain the process in hopes that it eases any worry or doubt you may be experiencing.

One of our goals is to make the process as comfortable and as enjoyable as possible. We want all of our clients, at both clinics, to feel welcome and taken care of during the whole process.

When booking an appointment, you'll be speaking with either Devon or Diane at our Broadmead Clinic or Tracy at the Oak Bay Clinic. They are all very friendly and happy to speak with you and answer any questions you may have. They will ensure you will find an appointment date and time that works for you and your schedule.

When you arrive for your appointment, you will be warmly greeted and you can even enjoy a cup of tea or coffee if you like!

Your appointment will begin by talking with the Audiologists Dr. Erin Wright or Robbyn Brodie and telling them a bit about your hearing. They'll ask a few questions to find out more about you and your hearing loss.

The next step is to head to our sound booth for a hearing test. You'll be seated in the sound booth and the Audiologist will be seated on the other side of the sound booth and the test will begin. During the test, you will be asked to push a button when you hear soft beeping tones. There are a few components to this part of the test so the Audiologist can determine the area of your ear that has been damaged. Then your speech understanding is tested as well as your eustation tube function, ear drum movement and acoustic reflexes.

It's the hearing test results that will help the Audiologist to understand what kind of hearing loss you may have, which will help them to determine what kind of hearing aids will be most beneficial to you. Your Audiologist will talk to you about the results and answer any questions you may have. She will then provide you with information on the best choice of hearing aid for your specific type of hearing loss.

So that's the first step and we think that once you come in to one of our offices, you will feel comfortable and relaxed and very happy with your experience!

If I've piqued your curiosity and you'd like to know what happens after this initial appointment... come back to check out our blog again!

Oticon Intiga

Until the end of November, we are offering people the opportunity to try hearing aids in their own environments with no obligation. We are doing this because a new hearing aid was released from Oticon called Intiga. There are three different models and prices ranging from $1995 - $3400 each.

The Intiga was released in Canada October 1st and so far people have loved the small size and incredible sound quality. It is the smallest Behind the ear aid in the marketplace.

We had an advertisement in the Times Colonist about the promotion where it looked as though the hearing aid was busting through a brick wall. One of my clients wrote me this email and has given me permission to post it on the blog:

Hi Erin,

Just wanted to drop you a note and say that your Ad in today's paper, is RIGHT ON!

I was sitting at breakfast reading the paper. Ivan was sitting on my right talking to me and I could hear him, but I could not understand his words unless I was looking at him. (I did not have my hearing aid in) I was sitting there thinking how easy it is to pretend to hear or to pull away from people, when I looked down and saw your Ad. People without a hearing loss may not relate to it, but if you have a hearing loss the Ad really gets your attention. I have been taking Speech Reading Classes to refresh my skills, as I have noticed myself avoiding being around groups of people, as it is to hard to follow conversations. It is easier to have dinner parties at my home with a large group as then I can also excuse myself and go to the kitchen rather than continually say, "I am sorry I did not hear that". So, good job on the Ad.

I hope all is well with you, your businesses and your family.

Warm regards,

Here is a picture of one of the Intiga hearing aid:



To take advantage of this limited opportunity to try Intiga, email me and I'd be happy to organize an appointment for a fitting.


Hearing Expo Grand Prize Winner!!!!!!

Congratulations to Mr. Doug Relf whose name was drawn for our grand prize of two Agil Pro hearing aids. He was fit a few weeks ago with the behind the ear style and is reporting great success and benefits. Mr. Relf, who went to a church minister's conference soon after his fitting reported that he received a gift from God.

Thanks to everyone who came to the fair and we look forward to enhancing our presentations and exhibitor booths for next year.

hearing expo winner

Hearing Aids and Telephones

“I have trouble hearing on the phone, will hearing aids help me?”

YES!  Certain hearing aid styles, such as the completely in the ear style have the microphone down in the ear canal which requires no special features for using the phone.  Telecoils can also be put into the hearing aid which uses the electromagnetic energy from the phone to couple to the hearing aid to pick up the signal directly.  This feature can be used without the microphone on the hearing aid thereby eliminating feedback that can sometimes be heard on the phone.

Some hearing aids are now equipped with Bluetooth technology which is a huge leap for hearing aid users and cell phones.  Cell phones can sometimes cause interference with hearing aids causing buzzing or crackling sounds, however each cell phone manufacturer is required by law to provide hearing aid compatible phones.

Telus is providing a new service called Visual Voice mail.  They describe it as:

“Don’t worry about missing important messages when you are unable to answer your phone. With TELUS Visual Voice Mail, there’s no need to dial in to pick up your messages, you just read them on screen.

Read it instead of listening to it. Visual Voice Mail converts your voice mail messages to text and delivers them straight to you as SMS or email within minutes. The converted message will include the phone number of the caller embedded in the text.  Keep record of your voice mail.You can view all of your messages in one convenient inbox and have a visual record of who called and what they said. ”Telus provides this service for a monthly fee of $7.50. However it is currently being offered for a free 30 day trial.” 

There are also captioning telephones which display text with the incoming call.  The Canadian Hard of Hearing Association is working hard to bring this technology to Canada.  See http://www.captel.com 

There are also a variety of amplified telephone solutions for people who have difficulty hearing on the telephone. If you have difficulties hearing on the telephone, however, chances are you’re having difficulty in other areas as well and an amplified telephone may not serve all your hearing needs.