The Process

Booking an appointment for a hearing evaluation is the first step, but it’s a step that can be a bit intimidating for many people. Because of this, I want to explain the process in hopes that it eases any worry or doubt you may be experiencing.

One of our goals is to make the process as comfortable and as enjoyable as possible. We want all of our clients, at both clinics, to feel welcome and taken care of during the whole process.

When booking an appointment, you’ll be speaking with either Devon or Diane at our Broadmead Clinic or Tracy at the Oak Bay Clinic. They are all very friendly and happy to speak with you and answer any questions you may have. They will ensure you will find an appointment date and time that works for you and your schedule.

When you arrive for your appointment, you will be warmly greeted and you can even enjoy a cup of tea or coffee if you like!

Your appointment will begin by talking with the Audiologists Dr. Erin Wright or Robbyn Brodie and telling them a bit about your hearing. They’ll ask a few questions to find out more about you and your hearing loss.

The next step is to head to our sound booth for a hearing test. You’ll be seated in the sound booth and the Audiologist will be seated on the other side of the sound booth and the test will begin. During the test, you will be asked to push a button when you hear soft beeping tones. There are a few components to this part of the test so the Audiologist can determine the area of your ear that has been damaged. Then your speech understanding is tested as well as your eustation tube function, ear drum movement and acoustic reflexes.

It’s the hearing test results that will help the Audiologist to understand what kind of hearing loss you may have, which will help them to determine what kind of hearing aids will be most beneficial to you. Your Audiologist will talk to you about the results and answer any questions you may have. She will then provide you with information on the best choice of hearing aid for your specific type of hearing loss.

So that’s the first step and we think that once you come in to one of our offices, you will feel comfortable and relaxed and very happy with your experience!

If I’ve piqued your curiosity and you’d like to know what happens after this initial appointment… come back to check out our blog again!

Contact Us

Call today for a hearing evaluation.

Broadmead: 250.479.2969

Oak Bay: 250.479.2921

Colwood: 778.430.5834