Apple has been first out of the gates in supporting hearing aid users to have a more seamless connection to their iPhones and iPads.
Generally, when you get your hearing aids, your Audiologist will connect the hearing aids, with you in the office, to your phone.
There may be times that you need to connect your hearing aids to a new device, or if for some reason you have lost your connection, check out the link below to easily re-establish the pairing of your phone.
Tip: If you have already connected your hearing aids and have lost the connection, you may need to follow this pathway below: tap “Forget Device”, then power down your iPhone, and start again from the beginning.
This ensures the pairing is forgotten and makes it easier to reconnect.
https://support.apple.com/en-us/HT201466
Of course, you can come into either of our locations and we are happy to show you how to connect.